Terms & Conditions
1. Introduction
These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing our website and making a purchase, you agree to be bound by these Terms. Please read them carefully before proceeding.
2. Definitions
- “Pace Coffee,” “we,” “us,” or “our” refers to our coffee brand operating in the UK and Europe.
- “Customer,” “you,” or “your” refers to the individual making a purchase on our website.
- “Products” refers to the coffee and related items offered for sale on our website.
- “Website” refers to the online platform located at https://pace.coffee, where our products are presented and sold.
- “Email” refers to our contact email address: info@pace.coffee.
3. Ordering and Payment
3.1 By placing an order through our website, you confirm that you are of legal age to purchase coffee and that the information provided is accurate, current, and complete.
3.2 All payments are processed securely through our chosen payment gateway. By making a purchase, you authorize the payment for the total amount, including product cost, shipping fees, and applicable taxes.
3.3 Prices displayed on the website are in GBP (British Pounds) and may vary based on location and currency exchange rates. Additional fees may apply for currency conversion.
4. Shipping and Delivery
4.1 We ship our products within the UK and across Europe using Royal Mail. Our standard delivery timeframe is 2-3 working days, subject to variations based on location and external factors.
4.2 Shipping fees are calculated based on your delivery address and will be displayed during the checkout process.
4.3 While we strive to ensure secure packaging and timely delivery, Pace Coffee is not liable for any damages or losses occurring during transit.
5. Returns and Refunds
5.1 If you are dissatisfied with your purchase, please contact our customer service within 14 days of receiving your order to initiate a return or exchange.
5.2 Returns are accepted for unused, unopened products only. The customer is responsible for the cost of return shipping.
5.3 Refunds will be processed after the returned items are received and inspected. Shipping fees and applicable taxes are non-refundable.
6. Intellectual Property
6.1 All content on our website, including text, images, logos, and product descriptions, is protected by intellectual property laws and belongs to Pace Coffee.
6.2 You may not reproduce, distribute, modify, or use any content from our website without our explicit written permission.
7. Privacy Policy
7.1 Your privacy is important to us. Please review our Privacy Policy on our website to understand how we collect, use, and protect your personal information.
8. Governing Law
8.1 These Terms and your use of our website shall be governed by the laws of the United Kingdom.
9. Contact Us
9.1 If you have any questions or concerns about these Terms or any aspect of your order, please reach out to us at info@pace.coffee.
By placing an order on our website, you acknowledge that you have read, understood, and accepted these Terms and Conditions. Pace Coffee reserves the right to amend these Terms at any time, with any updates being posted on our website. It is your responsibility to review these Terms periodically for any changes
